A:Just as books have libraries why doesn't that apply to video games and other media? VGX functions as a library for media(even video games).
A:Yes, the amount of points you use for both renting or purchasing is the total paid to get it to your door.
A:Yes, if you purchase at least 2 titles at once, any title purchased thereafter will be discounted by 1 point.
A:There will be a 5 point charge for each week after the dueback date. After 4 weeks past due, we will request payment through email and/or Paypal. If still nothing resolved, a collection agency will unfortunately be used. REMEMBER: you can always renew(for 2 more weeks) your rentals for only 1 point!
A:We have a 7-day return policy. We test all games when they come in and before they are shipped but if your purchased game does not work you may send it back for a full refund. You may also return a game for any reason but may not qualify for full refund. Please contact us to ask about your situation.
A:We ship almost everything USPS First Class and you should receive your orders 3-10 business days from when you ordered.
A:You can email our webmaster at firstname.lastname@example.org with any questions or concerns